Privacy Policy

Zenoluna S.R.O (“we”, “us”, “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information in connection with our P2P crypto trading operations via Binance.

Scope

This policy applies to all data collected through Zenoluna.com, including inquiries, business communications, and any service-related contact initiated by users or partners.

Information We Collect

• Contact Information: When you reach out via email or form, we may collect your name, email, and company details.
• Technical Data: We may gather browser and access details (e.g., IP address, timestamps) for analytics and security monitoring.

Use of Information

We use your information solely to respond to your inquiries, maintain communication records, ensure compliance, and improve our service operations. We do not share or sell your information for marketing purposes.

Data Security

Your data is protected using modern security standards including HTTPS, access controls, and encryption where appropriate.

Legal Basis

We process your data based on legitimate interest (business communication) or consent (when required), in compliance with GDPR and Czech data protection laws.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You can exercise these rights by contacting us at compliance@zenoluna.com.

Data Retention

We retain data only as long as necessary to fulfill communication or compliance obligations, after which it is securely deleted.

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on our website with the date of revision.