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<div><div><span style="font-family: Arial;">Zenoluna is a fully registered and licensed virtual assets provider based in Prague, Czech Republic. The business primarily operates as a cryptocurrency exchange platform that facilitates the buying, selling, and trading of a variety of cryptocurrencies. Here's a more detailed look at Zenoluna's business activities:</span></div><div><br></div><div><b><span style="font-family: Arial;">Cryptocurrency Exchange Services:</span></b></div><div><br></div><div>Buying and Selling: Users can buy and sell cryptocurrencies using various fiat currencies or swap between different digital currencies.</div><div>Market and Limit Orders: Allows users to trade cryptocurrencies by setting market orders for immediate execution at current prices or limit orders at specified prices.</div><div><br></div><div><b>Peer-to-Peer (P2P) Trading:</b></div><div><b><br></b></div><div>Provides a platform for users to directly trade cryptocurrencies with each other without the need for an intermediary, enhancing user autonomy and reducing transaction costs.</div><div><br></div><div><b>Cryptocurrency Staking:</b></div><div><b><br></b></div><div>&nbsp;Offers users the opportunity to stake their cryptocurrencies directly on the platform to earn rewards or interest. This involves holding a certain amount of cryptocurrency in a wallet to support the operations of a blockchain network.</div><div><br></div><div><b>Deposits and Withdrawals:</b></div><div><b><br></b></div><div>&nbsp;Enables users to deposit and withdraw both fiat and cryptocurrencies. The platform supports multiple deposit and withdrawal methods, ensuring accessibility and convenience for a global user base.</div><div><br></div><div><b>Compliance and Security:</b></div><div><b><br></b></div><div><b>KYC and AML Compliance:</b> Zenoluna adheres to strict Know Your Customer (KYC) and Anti-Money Laundering (AML) policies to ensure all customer profiles are verified and transactions are monitored for suspicious activities.</div><div><br></div><div><b>Data Security</b>: Implements state-of-the-art security measures to protect user data and funds, including SSL encryption, two-factor authentication (2FA), and regular security audits.</div><div><br></div><div><b>Customer Support:</b></div><div><b><br></b></div><div>Provides robust customer support through various channels, including live chat, email, and phone. The support team is trained to assist with technical issues, account inquiries, and transaction support.</div><div><br></div><div><br></div><div><b>Technology Infrastructure:</b></div><div><b><br></b></div><div>Utilizes advanced trading technology to ensure high transaction throughput, low latency, and real-time price updates. The platform is designed to handle high volumes during peak trading periods.</div><div><br></div><div>Zenoluna's business model is focused on providing a secure, compliant, and user-friendly platform for cryptocurrency enthusiasts and traders around the world. The company's commitment to compliance, security, and customer satisfaction makes it a trusted player in the digital asset exchange market.</div></div>

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<h2>End User Agreement</h2>
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<div><b>1. Introduction</b></div>
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<div>Welcome to Zenoluna, a cryptocurrency exchange operated by Zenoluna s.r.o., a company registered in the Czech Republic with Company No. 21406910. This End User Agreement ("Agreement") governs your use of our services. By accessing or using our platform, you agree to comply with and be bound by this Agreement.</div>
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<div><b>2. Definitions</b></div>
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<div>- <b>"Zenoluna"</b> refers to Zenoluna s.r.o. and its affiliates.</div>
<div>- <b>"Platform"</b> refers to the Zenoluna cryptocurrency exchange available at platform.zenoluna.com.</div>
<div>- <b>"User"</b> refers to any individual or entity that accesses or uses the Platform.</div>
<div>- <b>"Account"</b> refers to a User account registered on the Platform.</div>
<div>- <b>"Services"</b> refers to the cryptocurrency exchange services provided by Zenoluna.</div>
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<div><b>3. Account Registration</b></div>
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<div>3.1. To use our Services, you must register an Account by providing accurate and complete information.</div>
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<div>3.2. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.</div>
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<div>3.3. You must notify us immediately of any unauthorized use of your Account.</div>
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<div><b>4. Eligibility</b></div>
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<div>4.1. By using our Platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement.</div>
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<div>4.2. You further represent and warrant that your use of our Platform does not violate any applicable laws or regulations.</div>
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<div><b>5. Use of the Platform</b></div>
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<div>5.1. You agree to use the Platform only for lawful purposes and in accordance with this Agreement.</div>
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<div>5.2. You shall not engage in any activity that interferes with or disrupts the Platform or its servers.</div>
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<div>5.3. You shall not use the Platform to engage in any form of market manipulation or illegal activity, including but not limited to money laundering, terrorist financing, or fraud.</div>
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<div><b>6. Transactions</b></div>
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<div>6.1. All transactions conducted on the Platform are final and non-reversible.</div>
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<div>6.2. You acknowledge that the value of cryptocurrencies can be volatile and that your transactions may result in gains or losses.</div>
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<div>6.3. Zenoluna is not responsible for any losses incurred as a result of your transactions on the Platform.</div>
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<div><b>7. Fees</b></div>
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<div>7.1. Zenoluna charges fees for the use of its Services. The applicable fees are available on our website.</div>
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<div>7.2. Fees are subject to change at Zenoluna's discretion. Any changes to fees will be communicated to Users in advance.</div>
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<div><b>8. Privacy</b></div>
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<div>8.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.</div>
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<div><b>9. Security</b></div>
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<div>9.1. We implement reasonable security measures to protect your Account and personal information.</div>
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<div>9.2. You are responsible for maintaining the security of your Account and for any activity that occurs under your Account.</div>
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<div><b>10. Termination</b></div>
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<div>10.1. Zenoluna reserves the right to terminate or suspend your Account at any time for any reason, including but not limited to violation of this Agreement.</div>
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<div>10.2. You may terminate your Account at any time by contacting customer support.</div>
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<div><b>11. Limitation of Liability</b></div>
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<div>11.1. Zenoluna shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform.</div>
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<div>11.2. Zenoluna does not guarantee the accuracy, completeness, or timeliness of information on the Platform.</div>
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<div><b>12. Indemnification</b></div>
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<div>You agree to indemnify and hold Zenoluna, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of the Platform or violation of this Agreement.</div>
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<div><b>13. Governing Law</b></div>
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<div>This Agreement shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of laws principles.</div>
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<div><b>14. Dispute Resolution</b></div>
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<div>14.1. Any disputes arising out of or in connection with this Agreement shall be resolved through binding arbitration in the Czech Republic.</div>
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<div>14.2. The language of the arbitration shall be English.</div>
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<div><b>15. Miscellaneous</b></div>
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<div>15.1. This Agreement constitutes the entire agreement between you and Zenoluna regarding your use of the Platform.</div>
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<div>15.2. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.</div>
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<div>15.3. Zenoluna's failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.</div>
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<div><b>16. Contact Information</b></div>
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<div>If you have any questions about this Agreement, please contact us at support@zenoluna.com.</div>

End User Agreement

KYC for Binance

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Zenoluna -  Crypto Exchange Platform for Bitcoin, Ethereum, and USDT

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